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Shipping/Policies

Policies:

Payment Methods
 
Simply add your items to the shopping cart and check out using any of the following Credit Cards, Mastercard, Visa, Discover, and American Express for online orders. We also process payments through PAYPAL(R) for your convenience.

You may also call 1-917-885-2142 to place an order over the phone. If you use a credit card, your order will ship within 2 business days.  If you pay by money order, your order will ship 5 business days after we receive your cmoney order. No C.O.D

PayPal Users:
Please note that payments made though PayPal may take a few days to clear. These orders cannot be shipped until the payment clears. We are not responsible for any delays in processing orders paid for through PayPal.



Shipping Fees:
We ship via UPS(R). UPS Standard Ground, 2nd Day and 3 Day Select. You can use the online UPS Zone Map to determine the transit time from New York. Fees are based on the weight of the merchandise. We have a minumum ship weight of 2 pounds for orders placed online, the shipping amount shown during checkout is only an estimated charge generated by the UPS online system.
 

Handling:
A $2.50 base handling fee is applied to all non-expedited UPS orders. The base handling fee includes processing and handling for the first two boxes for your order. For larger orders, $2 will be charged for each additional box required to safely ship your order regardless of UPS shipping method. Handling fees may be higher on exceptionally large orders.


Refunds:
Please inspect all products upon receipt and contact us within 72  hrs to establish a claim. We will gladly refund the cost of your purchase if you received a damaged product. Please contact our customer service at Admin@norui.com

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.